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Faulty Items & Warranty

Solution

Returns:

Goods received by the buyer that are found to be physically damaged by the courier must be reported to Ecigcharleston.com immediately. The maximum time allowed to report physical damage is 72 hours. After 72 hours, any claims of physical damage will not be accepted for refund or replacement.

Faulty Items & Warranty:

30 Days on All Starter Kits..Batteries and Chargers ONLY

No Warranty on Cartomizers, Tanks, Coils or Atomizers.


E-Liquid are not returnable due to the fact e-liquid is a food grade product. However, we do take any order questions and issues on a case by case basis. 

 
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Article ID: 5
Category: Knowledgebase
Date added: 09-29-2012 13:58:40
Views: 1687
Rating (Votes): Article rated 3.3/5.0 (56)

 
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